Customer Support is available to help you with problems you may be having online or in the real world.
When can I buy ONO?
ONO will go on sale as soon as the last printer from the Kickstarter campaign is shipped.
Where can I buy ONO?
ONO will be available through our online store as well as through vendors around the world.
How fast does ONO print?
ONO can print a single layer of a thickness of 0.035mm to 0.2mm in 20-32 seconds. The time is determined by the brightness of the screen of your smartphone. For example: an iPhone 6 can print a 1cm tall object in approximately 46 minutes, or 1 inch in approximately 1 hour and 55 minutes.
Does the print precision depend on your phone?
Yes, print precision depends on the resolution and the contrast of your smartphone screen.
Will screen protectors affect printing?
Screen protectors up to 0.2 mm thick will not affect printing. Screen protectors thicker than 0.2mm will still produce prints, but they will have poorer resolution.
Can ONO fit smartphones with protruding cameras?
Yes. The phone pad on the bottom is made of a soft, spongy material designed for this purpose. The protruding camera is pushed into the pad when the printing film sits flat against the screen.